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“We can’t respond quickly when customers ask questions”
Because customers don’t just buy products - they buy confidence in your control Retail customers don’t just buy your product - they buy your ability to control it. And their technical teams will ask for: specs allergen statements declarations certifications traceability evidence shelf life justification This pressure comes from: · Retailer audits / technical reviews · Customer complaint investigations · FSA involvement if a complaint escalates Example: A retailer asks: “Confi
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